Glide Terms of Service

Effective Date: August 7, 2026 Last Updated: August 7, 2026 Version: 2.1

Welcome to Glide. These Terms of Service (“Terms”) govern your access to and use of the Glide mobile application, website, and related services (collectively, the “Services”), operated by Glide Performance, LLC (“Glide,” “we,” “us,” or “our”).

By creating an account, accessing, or using the Services, you agree to be bound by these Terms, our Privacy Policy, and our Community Guidelines, each incorporated by reference. If you do not agree, do not use the Services.

IMPORTANT NOTICES — PLEASE READ

1. PHYSICAL RISK AND ASSUMPTION OF RISK. GLIDE PROVIDES FITNESS AND NUTRITION INFORMATION AND AI-GENERATED SUGGESTIONS. EXERCISE AND DIETARY CHANGES CARRY A RISK OF SERIOUS INJURY, ILLNESS, OR DEATH. YOU EXPRESSLY ASSUME ALL SUCH RISKS AND RELEASE GLIDE FROM LIABILITY, INCLUDING FOR GLIDE’S OWN NEGLIGENCE, TO THE FULLEST EXTENT PERMITTED BY LAW. SEE SECTION 4.

2. NOT MEDICAL ADVICE. GLIDE IS NOT A HEALTHCARE PROVIDER. NOTHING IN THE SERVICES IS MEDICAL, NUTRITIONAL, OR CLINICAL ADVICE. CONSULT A PHYSICIAN BEFORE STARTING ANY EXERCISE OR NUTRITION PROGRAM. SEE SECTION 5.

3. ARTIFICIAL INTELLIGENCE. GLIDE USES THIRD-PARTY AI SERVICES. YOUR INFORMATION — INCLUDING HEALTH AND FITNESS INFORMATION — IS TRANSMITTED TO AND PROCESSED BY OPENAI. AI OUTPUT IS AUTOMATED, UNREVIEWED BY HUMANS, AND MAY BE WRONG. SEE SECTION 6.

4. BINDING ARBITRATION AND CLASS ACTION WAIVER. THESE TERMS REQUIRE MOST DISPUTES TO BE RESOLVED BY INDIVIDUAL BINDING ARBITRATION AND WAIVE YOUR RIGHT TO A JURY TRIAL AND TO PARTICIPATE IN A CLASS ACTION. YOU MAY OPT OUT WITHIN 30 DAYS. SEE SECTION 25.

5. LIMITATION OF LIABILITY. OUR LIABILITY TO YOU IS LIMITED. SEE SECTION 22.

1. Acceptance and Changes to These Terms

These Terms form a legally binding agreement between you and Glide. You accept them by creating an account, checking an acceptance box, or using the Services.

We may modify these Terms. If we make material changes, we will provide notice through the Services, by email, or by another reasonable means at least seven (7) days before the changes take effect, except where a shorter period is required by law or necessary for security or legal compliance. Your continued use of the Services after the effective date constitutes acceptance. If you do not agree to the modified Terms, you must stop using the Services and may delete your account.

Material changes to the arbitration provisions in Section 25 will not apply retroactively to disputes of which we had actual notice before the change.

2. Eligibility and Accounts

2.1 Age Requirement

You must be at least 18 years old to use Glide. Individuals under 18 are prohibited from creating an account or using the Services under any circumstances, including with parental permission. By using the Services you represent and warrant that you are at least 18, that you are legally permitted to enter into this agreement in your jurisdiction, and that all information you provide is accurate, current, and complete.

We reserve the right to terminate, without notice or refund, any account we reasonably believe belongs to a person under 18.

2.2 Account Responsibilities

You agree to:

provide accurate, current, and complete registration information and keep it updated;
maintain the security and confidentiality of your credentials;
use a strong, unique password and enable available security features;
accept full responsibility for all activity that occurs under your account, whether or not authorized by you; and
notify us immediately at support@getglideai.com of any unauthorized access or suspected breach.

You may not share your account, sell or transfer your account, permit others to use your account, or create more than one account for personal use without our express permission. You may not create an account using automated means or on behalf of someone else.

2.3 Sanctions and Export Compliance

You represent and warrant that you are not located in, under the control of, or a national or resident of any country subject to United States embargo or designated by the U.S. Government as a “terrorist supporting” country, and that you are not listed on any U.S. Government list of prohibited or restricted parties, including the Treasury Department’s Specially Designated Nationals List or the Commerce Department’s Denied Persons List or Entity List. You agree to comply with all applicable export control and sanctions laws.

3. Description of Services

Glide provides workout and exercise logging; GPS-tracked runs and outdoor activities with route recording, live statistics, and lock screen Live Activities; nutrition and hydration tracking with barcode scanning and AI photo-based food recognition; Apple Health integration; body metric and progress tracking with progress photos; goal setting and calculation; the Glide Score and weekly AI reviews; achievements, streaks, and checklists; an AI coach; recipes; a social activity feed with posts, comments, and reactions; user profiles and following; clubs and communities; leaderboards; direct messaging with media attachments; calendar export; and Free, Pro, and Elite subscription tiers.

We may add, modify, suspend, limit, or discontinue any part of the Services — including features, functionality, content, pricing, tiers, or availability — at any time, with or without notice, except where advance notice is required by law or by Section 12.

4. ASSUMPTION OF RISK, WAIVER, AND RELEASE OF LIABILITY

PLEASE READ THIS SECTION CAREFULLY. IT LIMITS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO RECOVER FOR INJURIES CAUSED BY GLIDE’S OWN NEGLIGENCE.

4.1 Acknowledgment of Risk

YOU ACKNOWLEDGE AND AGREE THAT PHYSICAL EXERCISE, STRENGTH TRAINING, CARDIOVASCULAR ACTIVITY, DIETARY MODIFICATION, CALORIC RESTRICTION, FASTING, SUPPLEMENTATION, AND OTHER ACTIVITIES THAT MAY BE SUGGESTED, TRACKED, OR FACILITATED THROUGH THE SERVICES INVOLVE INHERENT AND SIGNIFICANT RISKS, INCLUDING BUT NOT LIMITED TO:

MUSCLE STRAINS, TEARS, SPRAINS, AND SORENESS;
JOINT, LIGAMENT, TENDON, AND CARTILAGE INJURY;
BONE FRACTURES AND STRESS FRACTURES;
RHABDOMYOLYSIS;
DEHYDRATION, HYPONATREMIA, HEAT ILLNESS, AND HEAT STROKE;
HYPOGLYCEMIA, NUTRIENT DEFICIENCY, AND MALNUTRITION;
CARDIAC EVENTS, INCLUDING HEART ATTACK, ARRHYTHMIA, AND STROKE;
AGGRAVATION OF PRE-EXISTING CONDITIONS;
DISORDERED EATING PATTERNS OR PSYCHOLOGICAL HARM; AND
PERMANENT DISABILITY OR DEATH.

4.2 Representation of Fitness to Participate

YOU REPRESENT AND WARRANT THAT YOU ARE IN GOOD PHYSICAL HEALTH AND HAVE NO MEDICAL CONDITION THAT WOULD PREVENT SAFE PARTICIPATION IN EXERCISE OR DIETARY MODIFICATION, OR THAT YOU HAVE OBTAINED CLEARANCE FROM A LICENSED PHYSICIAN. You agree to obtain a medical examination and clearance before beginning any exercise or nutrition program based on or tracked through the Services, and to consult a physician if you have or develop any condition, symptom, injury, pregnancy, or medication regimen that could be affected.

4.3 EXPRESS ASSUMPTION OF RISK AND RELEASE

YOU KNOWINGLY, VOLUNTARILY, AND EXPRESSLY ASSUME ALL RISK OF INJURY, ILLNESS, DAMAGE, LOSS, OR DEATH ARISING FROM OR RELATED TO YOUR USE OF THE SERVICES, INCLUDING ANY WORKOUT, EXERCISE, MEAL PLAN, NUTRITIONAL TARGET, RECOMMENDATION, OR AI-GENERATED OUTPUT.

TO THE FULLEST EXTENT PERMITTED BY LAW, YOU HEREBY RELEASE, WAIVE, DISCHARGE, AND COVENANT NOT TO SUE GLIDE PERFORMANCE, LLC AND ITS OWNERS, MEMBERS, OFFICERS, EMPLOYEES, CONTRACTORS, AGENTS, LICENSORS, AND SERVICE PROVIDERS (THE “RELEASED PARTIES”) FROM AND AGAINST ANY AND ALL CLAIMS, DEMANDS, LIABILITIES, DAMAGES, LOSSES, COSTS, AND EXPENSES — INCLUDING CLAIMS FOR PERSONAL INJURY, BODILY INJURY, ILLNESS, PROPERTY DAMAGE, EMOTIONAL DISTRESS, AND WRONGFUL DEATH — ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICES, WHETHER SUCH CLAIMS ARISE FROM THE ORDINARY NEGLIGENCE OF ANY RELEASED PARTY OR OTHERWISE.

YOU SPECIFICALLY ACKNOWLEDGE THAT THIS RELEASE EXPRESSLY COVERS CLAIMS ARISING FROM THE NEGLIGENCE OF THE RELEASED PARTIES. THIS PROVISION IS INTENDED TO SATISFY THE EXPRESS NEGLIGENCE DOCTRINE AND CONSPICUOUSNESS REQUIREMENTS UNDER TEXAS LAW AND COMPARABLE REQUIREMENTS IN OTHER JURISDICTIONS.

This release does not apply to claims arising from gross negligence, willful misconduct, or fraud, or to any liability that cannot be released as a matter of applicable law. Some jurisdictions do not permit the release of certain claims; in those jurisdictions this Section applies to the maximum extent permitted.

4.4 Vulnerable Users and Disordered Eating

Glide includes calorie tracking, weight tracking, and body composition features. These features can be harmful for individuals with, at risk of, or in recovery from an eating disorder or body image disorder.

If you have or have had anorexia nervosa, bulimia nervosa, binge eating disorder, ARFID, orthorexia, body dysmorphic disorder, or any related condition, you should not use Glide’s calorie, weight, or body composition tracking features without the supervision of a qualified treating professional.

Glide does not evaluate whether a goal you set is appropriate or safe for you. Targets, deficits, and rates of change you enter or accept are your own choices. Glide is not responsible for the health consequences of goals you set.

If you are struggling, help is available. In the United States, the National Alliance for Eating Disorders helpline can be reached at 1-866-662-1235. If you are in crisis, call or text 988 (Suicide & Crisis Lifeline).

5. Health and Wellness Disclaimer

Glide is not a medical device, healthcare provider, medical practice, clinical service, licensed nutrition or dietetics practice, or personal training service. Glide does not diagnose, treat, cure, mitigate, or prevent any disease or condition.

All content in the Services — including workouts, exercise instructions, nutritional information, food database entries, macronutrient calculations, calorie estimates, body composition estimates, insights, and AI-generated recommendations — is provided for general informational and wellness purposes only and is not a substitute for professional medical, nutritional, dietetic, psychological, or fitness advice, diagnosis, or treatment.

Never disregard professional medical advice or delay seeking it because of something you read or received in the Services. If you think you may have a medical emergency, call your doctor or 911 immediately.

The Glide Score is a proprietary engagement and consistency metric. It is not a clinical measure, not a health assessment, and not an indicator of fitness, health status, or medical risk. Data read from Apple Health originates from your device and other apps; Glide does not verify its accuracy.

Calorie, macronutrient, body fat, metabolic rate, and energy expenditure figures are estimates derived from population-level formulas and third-party food databases. They may be materially inaccurate for you. Food database entries may be user-submitted or third-party sourced and may contain errors. Verify nutritional information independently, especially if you have allergies, intolerances, or a medical condition requiring dietary control.

By using Glide’s AI features, you expressly acknowledge, agree, and consent to the following.

6.1 Third-Party AI Processing of Your Personal Information

Glide’s AI features are powered by OpenAI, L.L.C., a third-party company. When you use an AI feature, Glide transmits information about you to OpenAI’s servers for processing. This information routinely includes health and fitness information about you, which may include your age, sex, current and target weight, activity and experience level, fitness and nutrition goals, dietary preferences and restrictions, daily calorie and macronutrient targets, recent workout and nutrition summaries, recent weigh-ins, your logging streak, your Glide Score, and — where you have connected Apple Health — your step count, active energy burned, and sleep duration, together with photographs of food you submit and whatever you type into the AI feature.

You consent to this transmission and processing. You understand this is necessary for the AI features to function and that it is not possible to receive personalized AI output without transmitting your data to our AI provider.

You may withhold or withdraw this consent by choosing not to use AI features. All other Glide functionality — logging, tracking, progress, social, clubs, messaging, and achievements — remains fully available without any AI use. Details of this processing, including retention and deletion, are in Section 8 of our Privacy Policy.

Separate consent record. Because this involves sensitive health information being processed by a third party, your acknowledgment of AI processing is recorded as a separate, dated consent record, distinct from your acceptance of these Terms. You may withdraw it at any time by turning off AI features in Settings, which deletes that consent record, disables AI features, and stops further transmission. To also delete AI data we already hold, use Delete AI history in Settings or submit a deletion request under Section 17 of our Privacy Policy.

6.2 No Human Review

AI outputs are generated automatically and are not reviewed, verified, edited, or approved by any Glide employee or other human before being shown to you. No licensed physician, registered dietitian, certified trainer, or other professional reviews AI output.

6.3 AI Output May Be Wrong

AI-generated content:

is not medical, nutritional, clinical, psychological, or professional advice, diagnosis, or treatment;
is not personalized healthcare guidance, notwithstanding that it may reference your data;
may be inaccurate, incomplete, outdated, internally inconsistent, or entirely fabricated (“hallucinated”);
may reflect biases present in underlying models or training data;
may fail to account for your medical history, medications, injuries, allergies, pregnancy, disability, or conditions;
may recommend exercises, loads, volumes, caloric intakes, or dietary approaches that are unsafe for you specifically; and
may not comply with the guidance of any professional body or the standard of care of any licensed profession.

6.4 Your Responsibilities

You agree that:

you are solely responsible for evaluating AI output and deciding whether to act on it;
you will not rely on AI output as a substitute for professional advice;
you will consult a qualified healthcare professional before acting on any AI recommendation that could affect your health or safety;
you will not input into AI features any information you do not wish transmitted to a third party, any other person’s personal or health information without their permission, or any unlawful content;
you will not attempt to use AI features to obtain medical diagnosis or treatment recommendations, to circumvent safety guardrails, to generate unlawful or harmful content, to extract or reverse-engineer underlying models or prompts, or to develop a competing model or service; and
use of AI features is at your own risk.

6.5 AI Output — Rights and Limitations

As between you and Glide, and subject to our AI provider’s terms, you may use AI output generated for you for your personal, non-commercial purposes. AI output is not unique: other users submitting similar inputs may receive substantially similar output. We make no representation that AI output is original, non-infringing, accurate, or suitable for any purpose, and we grant no warranty of any kind with respect to it. We claim no ownership of the specific output generated for you, but we retain all rights in the Services, models, prompts, and systems that produce it.

6.6 Rate Limits and Availability

AI features may be subject to usage limits, rate limits, tier restrictions, queuing, degradation, or unavailability due to third-party provider outages, cost, capacity, abuse prevention, or our discretion. We do not guarantee availability of AI features, and their unavailability is not a basis for a refund except where required by law.

7. User Content

7.1 Your Content

“User Content” means anything you submit, upload, post, transmit, or display through the Services, including profile information, photos, progress images, workout and nutrition logs, posts, captions, comments, club names and descriptions, banners, direct messages, message attachments, reviews, feedback, and reports.

You retain ownership of your User Content.

7.2 License You Grant Us

By submitting User Content, you grant Glide a worldwide, non-exclusive, royalty-free, fully paid, sublicensable, and transferable license to host, store, cache, reproduce, copy, process, adapt, modify, reformat, translate, create derivative works of, publish, transmit, publicly display, and distribute that User Content, solely for the purposes of operating, providing, securing, improving, and promoting the Services and as otherwise consistent with our Privacy Policy and your privacy settings.

This license is limited by your privacy settings: content you keep private will not be published publicly. This license ends when you delete the User Content or your account, except to the extent (a) the content has been shared with others who have not deleted it, (b) it remains in backups pending routine deletion, (c) we must retain it for legal, safety, or dispute-resolution purposes, or (d) it has been incorporated into aggregated or de-identified data.

We will not use your progress photos, body images, or health data in marketing or promotional materials without your separate, express, opt-in permission.

7.3 Your Representations

You represent and warrant that:

you own or have all necessary rights, licenses, and permissions to submit your User Content and grant the license above;
your User Content does not infringe or violate any third party’s intellectual property, privacy, publicity, or other rights;
your User Content does not violate any law, regulation, these Terms, or our Community Guidelines;
any person depicted in an image you upload has consented to that upload and to its display; and
your User Content is not false, deceptive, or misleading.

7.4 Our Rights Regarding User Content

We have no obligation to monitor User Content, but we reserve the right — without obligation and without liability — to review, screen, filter, refuse, restrict, label, demote, remove, or delete any User Content, and to suspend or terminate any account, at any time and for any reason, including content we believe violates these Terms, our Community Guidelines, or applicable law, or that we find otherwise objectionable.

Authorized Glide personnel can access User Content — including posts, comments, club content, and direct messages — through internal administrative tools when investigating reports, enforcing these Terms, providing support, or addressing safety and security issues.

We are not a publisher of User Content and do not endorse it. Glide is an interactive computer service provider under 47 U.S.C. § 230 and is not treated as the publisher or speaker of information provided by another information content provider.

8. Community Guidelines and Prohibited Content

Glide has zero tolerance for objectionable content and abusive users. You may not post, transmit, or share content that:

is sexually explicit, pornographic, or sexually suggestive, or that sexualizes any person;
sexualizes, exploits, or endangers a minor in any way;
is violent, gory, threatening, or that incites or glorifies violence or self-harm;
promotes, glorifies, or provides instruction for suicide, self-harm, disordered eating, purging, extreme restriction, or “thinspiration”-type content;
harasses, bullies, stalks, intimidates, defames, or targets any individual;
promotes hatred or discrimination based on race, ethnicity, national origin, religion, disability, age, sex, gender identity, sexual orientation, veteran status, or any other protected characteristic;
is illegal or promotes illegal activity, including the sale of controlled substances, prescription drugs, anabolic steroids, SARMs, or unlawful supplements;
makes unapproved medical claims or promotes dangerous health practices;
infringes any intellectual property, privacy, or publicity right;
discloses another person’s private or personal information without permission (“doxxing”);
is spam, fraudulent, deceptive, a scam, a pyramid scheme, or unsolicited commercial solicitation;
impersonates any person or entity or misrepresents your affiliation;
contains malware, viruses, or harmful code; or
is otherwise objectionable.

8.1 Reporting and Blocking

We provide tools to report objectionable content and to block abusive users. You can report content or users through the in-app reporting function, or by emailing support@getglideai.com.

We commit to reviewing reports of objectionable content and taking appropriate action — including removing the content and ejecting the responsible user — within 24 hours of receiving a report.

You may block any user, which prevents them from messaging you, viewing your content, and interacting with you. Blocking is available from user profiles and message threads.

8.2 Consequences

Violations may result in content removal, feature restriction, temporary suspension, or permanent termination, at our sole discretion and without refund. We may report unlawful content or conduct to law enforcement.

9.1 Visibility

Glide is a social application. Content you post, your profile, your club memberships, and your leaderboard placements may be visible to other users. Review Section 10 of our Privacy Policy before sharing. Do not post anything you would not want others to see, save, or share.

9.2 Interactions With Other Users

You are solely responsible for your interactions with other users. We do not screen, verify, background-check, or vet users. We make no representation about any user’s identity, qualifications, credentials, honesty, or conduct.

Glide is not responsible for and disclaims all liability arising from user interactions, including harassment, fraud, misrepresentation, disputes, offline meetings, injuries, or any harm resulting from advice given by another user. Exercise caution. Do not share sensitive personal or financial information with other users. Take standard safety precautions before meeting anyone in person.

Fitness advice from other users is not professional advice and may be dangerous. Glide does not verify that any user is a qualified trainer, coach, dietitian, or medical professional.

9.3 Clubs

Users may create and administer clubs. Club administrators are not Glide employees or agents. Glide is not responsible for club rules, moderation decisions, membership decisions, content, or conduct. We may remove, rename, restrict, or dissolve any club at our discretion, including for violations of these Terms.

Club names, descriptions, images, and locations you provide must comply with Section 8 and must not infringe any trademark or other right.

9.4 Messaging

Direct messages are not end-to-end encrypted. Glide can technically access message content and will do so where reasonably necessary to investigate reports, enforce these Terms, comply with law, or protect the safety of users or the public. By using messaging, you consent to this access and to the transmission, storage, and processing of your messages as described here and in our Privacy Policy.

Do not use messaging to send unsolicited commercial messages, harassment, or content prohibited by Section 8.

9.4a Activity Tracking and Location

When you record a run or outdoor activity, Glide uses your device’s GPS in the background, continuing while your screen is locked, and records a full route trace that is stored on your account. Live Activities may display your in-progress statistics on your lock screen, visible to anyone holding your device.

Route data reveals where you exercise, and by extension may reveal where you live or work. You are responsible for deciding whether to share activities publicly. Consider this before posting routes that begin or end at your home.

Background location use will affect your device’s battery life. Location accuracy depends on your device, signal conditions, and environment, and Glide does not warrant the accuracy of distance, pace, or route data.

9.5 Leaderboards, Achievements, and Streaks

Leaderboards, achievements, streaks, badges, and similar features are provided for engagement purposes only. They have no monetary value, are not property, cannot be purchased, sold, transferred, or exchanged for cash or anything of value, and may be modified, reset, recalculated, or eliminated at any time without compensation.

We may adjust or remove leaderboard entries we believe reflect inaccurate, manipulated, or fraudulent data. Attempting to manipulate leaderboards or achievements is a violation of these Terms.

If we run a contest, sweepstakes, or promotion with prizes, separate official rules will govern and will control over these Terms as to that promotion.

10. Acceptable Use

In addition to Section 8, you may not:

use the Services for any illegal, harmful, or fraudulent purpose;
scrape, crawl, spider, harvest, or extract data from the Services by any automated means without our prior written permission;
use the Services or any content from them to train, develop, fine-tune, or evaluate any machine learning or artificial intelligence model;
reverse engineer, decompile, disassemble, or attempt to derive source code, models, prompts, or algorithms from the Services;
interfere with, disrupt, overload, or degrade the Services or supporting infrastructure;
circumvent, disable, or attempt to bypass authentication, access controls, rate limits, security features, subscription paywalls, or entitlement checks;
probe, scan, or test the vulnerability of the Services without authorization;
upload malware, viruses, worms, or other harmful code;
access the Services through unauthorized clients, emulators, modified applications, or third-party tools;
create accounts by automated means or evade a suspension or ban;
use the Services to develop, market, or operate a competing product or service;
use the Services for unauthorized commercial purposes, including advertising, solicitation, or resale of access; or
remove, obscure, or alter any proprietary notice.

11. Ownership and License to the Services

All content, software, code, branding, trademarks, logos, designs, text, graphics, interfaces, features, databases, and other materials made available through the Services — other than User Content — are owned by Glide or its licensors and protected by intellectual property and other laws.

Subject to your compliance with these Terms, Glide grants you a limited, personal, revocable, non-exclusive, non-transferable, non-sublicensable license to install and use the Glide application on a device you own or control, and to access the Services, solely for your own personal, non-commercial use.

All rights not expressly granted are reserved. Nothing in these Terms transfers any ownership interest to you.

12. Subscriptions, Billing, Auto-Renewal, and Cancellation

12.1 Plans

Glide offers Free, Pro, and Elite tiers. Paid tiers may be offered on monthly and annual billing cycles; annual plans are typically offered at a discount. Current plan names, feature sets, billing periods, and prices are displayed in the app at the point of purchase and are incorporated into these Terms by reference.

12.2 Purchases Through the Apple App Store

Subscriptions purchased on iOS are sold by and processed through Apple, and are subject to Apple’s Media Services Terms and Conditions.

Payment is charged to your Apple ID account at confirmation of purchase.
Your subscription automatically renews unless auto-renew is turned off at least 24 hours before the end of the current period.
Your account is charged for renewal within 24 hours prior to the end of the current period, at the price of the plan you selected.
You can manage and cancel your subscription in your device’s Settings → [your name] → Subscriptions, or in the App Store account settings.
Deleting the Glide app or deleting your Glide account does NOT cancel your subscription. You must cancel through Apple.
Any unused portion of a free trial is forfeited when you purchase a subscription.

12.3 Cancellation

You may cancel at any time. Cancellation takes effect at the end of the current billing period. You retain access to paid features until then. We do not provide prorated refunds for partial periods except where required by law.

Where you purchased directly from Glide rather than through a platform, you may cancel in the app under Settings → Subscription → Cancel, or by emailing support@getglideai.com. We will honor cancellation requests promptly and will not require you to complete additional steps beyond those required to subscribe.

12.4 Refunds

Purchases made through the Apple App Store are subject to Apple’s refund policy, and Glide cannot issue refunds for them. Refund requests must be directed to Apple at reportaproblem.apple.com. Where we do have the ability to issue a refund, we will do so as required by applicable law and otherwise at our discretion. Refunds granted as a courtesy do not create an obligation to grant future refunds.

12.5 Price Changes

We may change subscription prices. We will provide notice as required by law and by the applicable platform, and price increases will not take effect for an existing subscription until the next renewal after notice. Continued use after a price change takes effect constitutes acceptance. If you do not agree, cancel before the change takes effect.

12.6 Taxes

Prices may exclude applicable taxes. You are responsible for all taxes associated with your purchase other than taxes on our income.

12.7 Failed Payments and Downgrades

If a payment fails, we may suspend or downgrade paid features until payment is resolved. Downgrading from a paid tier may result in loss of access to tier-specific features, data views, or historical content generated using those features. We are not liable for any loss of access resulting from non-payment, downgrade, cancellation, or termination.

12.8 Beta Access and Promotional Tiers

We may grant complimentary or promotional access to paid tiers during beta or early access periods. Such access is temporary, revocable at any time without notice, and creates no entitlement to continued access, to any particular price, or to compensation upon revocation.

13. Trials, Discounts, and Promotions

We may offer free trials, promotional pricing, discount codes, referral rewards, or gift codes. Unless expressly stated otherwise, these offers are limited-time, may be restricted to new users or specific plans, may not be combined, are non-transferable, have no cash value, and may expire or be withdrawn without replacement.

If a free trial converts to a paid subscription, you will be charged automatically unless you cancel before the trial period ends. The cancellation deadline and price are disclosed at signup.

We may revoke promotional benefits obtained through fraud, abuse, multiple accounts, or violation of these Terms.

14. Beta and Experimental Features

We may make beta, preview, early access, or experimental features available. These are provided “AS IS,” may be unstable, incomplete, or defective, may not be supported, may cause data loss, and may be modified or discontinued at any time. Feedback you provide about beta features is governed by Section 15. Beta features are excluded from any warranty, service commitment, or support obligation.

15. Feedback

If you send us suggestions, ideas, feature requests, or other feedback, you grant us a perpetual, irrevocable, worldwide, royalty-free, fully paid, sublicensable, transferable license to use, reproduce, modify, and commercially exploit that feedback for any purpose, without compensation, attribution, or confidentiality obligation. You represent that you have the right to grant this license.

16. Accuracy of Information

We do not warrant that any content in the Services is accurate, complete, current, reliable, or suitable for your needs. This includes workout suggestions and programming, exercise instructions and form guidance, nutritional information and food database entries, calorie and macronutrient calculations, body composition and metabolic estimates, AI-generated recommendations, user-submitted data, and third-party content.

Content may originate from third parties, other users, public databases, or automated systems and may contain errors or omissions. You should independently verify important information before relying on it, particularly anything related to your health, safety, allergies, or medical conditions.

17. Third-Party Services and Integrations

The Services may integrate with or link to third-party platforms, applications, devices, services, or websites, including Apple, Google, OpenAI, RevenueCat, and others. Your use of any third-party service is governed by that party’s own terms and privacy policy, not ours.

We are not responsible for the availability, accuracy, content, security, practices, products, or services of any third party, or for any loss or damage arising from your use of them. Third-party outages may impair Glide features, including AI features, and we are not liable for such impairment.

18. Apple App Store — Additional Terms

The following applies to the Glide application obtained through the Apple App Store, and takes precedence over conflicting provisions elsewhere in these Terms as to the subject matter it addresses.

These Terms are between you and Glide only, not with Apple Inc. (“Apple”). Glide, not Apple, is solely responsible for the Glide application and its content.
The license granted in Section 11 is limited to a non-transferable license to use the application on an Apple-branded product that you own or control, as permitted by the Usage Rules in the Apple Media Services Terms and Conditions, except that the application may be accessed by other accounts associated with you via Family Sharing or volume purchasing.
Apple has no obligation whatsoever to furnish any maintenance or support services with respect to the application.
In the event of any failure of the application to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any) for the application. To the maximum extent permitted by law, Apple will have no other warranty obligation whatsoever with respect to the application. Glide, not Apple, is solely responsible for any warranty, express or implied, that cannot be disclaimed.
Glide, not Apple, is responsible for addressing any claims by you or any third party relating to the application or your possession and use of it, including product liability claims, claims that the application fails to conform to any legal or regulatory requirement, and claims arising under consumer protection, privacy, or similar legislation, including in connection with the application’s use of the HealthKit or HomeKit frameworks, if applicable.
In the event of any third-party claim that the application or your possession and use of it infringes intellectual property rights, Glide, not Apple, is solely responsible for the investigation, defense, settlement, and discharge of that claim.
You represent and warrant that you are not located in a country subject to a U.S. Government embargo or designated as a “terrorist supporting” country, and that you are not listed on any U.S. Government list of prohibited or restricted parties.
Apple and its subsidiaries are third-party beneficiaries of these Terms, and upon your acceptance of these Terms, Apple has the right (and is deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary.
You must comply with all applicable third-party terms of agreement when using the application.
Glide’s contact information for questions, complaints, and claims regarding the application is set out in Section 30.

19. Google Play — Additional Terms

If you obtain Glide through Google Play, your use is also subject to the Google Play Terms of Service. Google is not a party to these Terms and has no responsibility for the application. Google is not responsible for maintenance, support, warranty, product liability, or intellectual property claims relating to the application. Purchases and refunds are subject to Google’s policies.

20. Copyright Policy and DMCA

We respond to notices of alleged copyright infringement consistent with the Digital Millennium Copyright Act, 17 U.S.C. § 512.

20.1 Notice of Infringement

To submit a notice, provide our Designated Agent with a written communication including:

a physical or electronic signature of a person authorized to act on behalf of the owner of the exclusive right allegedly infringed;
identification of the copyrighted work claimed to have been infringed;
identification of the material claimed to be infringing and information reasonably sufficient to permit us to locate it, such as a direct link or username and post identifier;
your name, address, telephone number, and email address;
a statement that you have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and
a statement that the information in the notice is accurate and, under penalty of perjury, that you are authorized to act on behalf of the owner.

Designated Agent for Notice of Claimed Infringement: Glide Performance, LLC — DMCA Agent 11515 Topeka Avenue, Lubbock, TX 79424 Email: dmca@getglideai.com

20.2 Counter-Notice

If you believe your material was removed by mistake or misidentification, you may submit a counter-notice containing your signature; identification of the removed material and its prior location; a statement under penalty of perjury that you have a good-faith belief the material was removed as a result of mistake or misidentification; your name, address, and telephone number; and a statement consenting to the jurisdiction of the federal district court for the judicial district in which your address is located (or, if outside the United States, any judicial district in which we may be found) and that you will accept service of process from the person who provided the original notice.

20.3 Repeat Infringers

We will terminate, in appropriate circumstances, the accounts of users who are repeat infringers.

20.4 Misrepresentation

Under 17 U.S.C. § 512(f), any person who knowingly materially misrepresents that material is infringing, or was removed by mistake, may be liable for damages.

20.5 Other Intellectual Property

For trademark, publicity, or other intellectual property complaints, contact support@getglideai.com with comparable detail.

21. Disclaimers

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICES AND ALL CONTENT, INCLUDING AI-GENERATED CONTENT, ARE PROVIDED “AS IS,” “AS AVAILABLE,” AND “WITH ALL FAULTS,” WITHOUT WARRANTY OF ANY KIND.

GLIDE AND ITS LICENSORS AND SERVICE PROVIDERS EXPRESSLY DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, QUIET ENJOYMENT, SYSTEM INTEGRATION, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING, USAGE, OR TRADE PRACTICE.

WE DO NOT WARRANT THAT: the Services will be uninterrupted, timely, secure, or error-free; defects will be corrected; the Services or any server is free of viruses or harmful components; results obtained will be accurate, reliable, safe, or meet your expectations or requirements; any content, calculation, or recommendation is accurate or appropriate for you; or that your data will not be lost, corrupted, or disclosed as a result of unauthorized access.

YOU ARE SOLELY RESPONSIBLE FOR MAINTAINING YOUR OWN BACKUPS OF ANY DATA IMPORTANT TO YOU.

Some jurisdictions do not allow the exclusion of implied warranties, so some exclusions may not apply to you.

22. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, GLIDE AND ITS AFFILIATES, OWNERS, MEMBERS, OFFICERS, EMPLOYEES, CONTRACTORS, AGENTS, LICENSORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, BUSINESS OPPORTUNITY, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, WARRANTY, STATUTE, OR ANY OTHER THEORY, AND EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE FULLEST EXTENT PERMITTED BY LAW, THE TOTAL AGGREGATE LIABILITY OF GLIDE AND THE PARTIES LISTED ABOVE FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES WILL NOT EXCEED THE GREATER OF (A) THE TOTAL AMOUNT YOU PAID TO GLIDE IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100).

THESE LIMITATIONS APPLY EVEN IF A LIMITED REMEDY FAILS OF ITS ESSENTIAL PURPOSE. THE PARTIES AGREE THAT THESE LIMITATIONS ARE AN ESSENTIAL BASIS OF THE BARGAIN AND THAT GLIDE WOULD NOT PROVIDE THE SERVICES ON THESE TERMS WITHOUT THEM.

Some jurisdictions do not allow the exclusion or limitation of certain damages, including for death or personal injury, gross negligence, willful misconduct, or fraud. In those jurisdictions, our liability is limited to the maximum extent permitted by law, and nothing in these Terms excludes liability that cannot lawfully be excluded.

23. Indemnification

You agree to defend, indemnify, and hold harmless Glide and its affiliates, owners, members, officers, employees, contractors, agents, and licensors from and against any and all claims, demands, actions, liabilities, damages, losses, judgments, settlements, costs, and expenses — including reasonable attorneys’ fees — arising out of or related to:

your access to or use of the Services;
your User Content;
your interactions with other users;
your violation of these Terms, our Community Guidelines, or our Privacy Policy;
your violation of any law or the rights of any third party;
your reliance on or use of any AI-generated output; or
any injury, illness, damage, or death you suffer or cause in connection with activities undertaken based on the Services.

We reserve the right, at your expense, to assume exclusive defense and control of any matter subject to indemnification, in which case you agree to cooperate with our defense. You may not settle any matter without our prior written consent.

24. Termination

24.1 By Us

We may suspend, restrict, or terminate your account or access, in whole or in part, with or without notice, if we reasonably believe you have violated these Terms, our Community Guidelines, or applicable law; your use creates risk or legal exposure for Glide, other users, or third parties; you have not accessed your account for an extended period; we are required to do so by law; or we discontinue the Services.

24.2 By You

You may stop using Glide at any time and may delete your account in the app under Settings → Account → Delete Account. Deleting your account does not cancel a subscription purchased through an app store; see Section 12.2.

24.3 Effect

Upon termination, your license to use the Services immediately ends. We may delete your account data consistent with our Privacy Policy. We are not obligated to provide you with a copy of your data after termination, though we will honor valid data access requests as required by law before deletion completes. No refunds will be issued for termination resulting from your violation of these Terms.

24.4 Survival

Sections 2.3, 4, 5, 6.3–6.5, 7.2, 7.4, 9.2, 11, 12.4, 15, 16, 17, 18, 20, 21, 22, 23, 24, 25, 26, and 28–31 survive termination, along with any other provision that by its nature should survive.

25. Dispute Resolution — Arbitration and Class Action Waiver

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS AND REQUIRES ARBITRATION OF MOST DISPUTES ON AN INDIVIDUAL BASIS.

25.1 Informal Resolution First

Before initiating arbitration or litigation, you and Glide agree to attempt to resolve the dispute informally. You must send a written Notice of Dispute to support@getglideai.com (and, if you prefer, by mail to the address in Section 30) containing your name, the email address associated with your account, a description of the dispute, and the relief sought. Glide will send any notice to your account email. The parties will negotiate in good faith for at least sixty (60) days from receipt of the Notice. This informal process is a condition precedent to commencing arbitration, and the limitations period is tolled during it.

25.2 Agreement to Arbitrate

Except as provided in Sections 25.3 and 25.6, you and Glide agree that any dispute, claim, or controversy arising out of or relating to these Terms, the Services, your account, any AI output, any personal injury allegedly arising from use of the Services, or the relationship between you and Glide — whether based in contract, tort, statute, fraud, misrepresentation, or any other theory, and whether arising before, during, or after termination — will be resolved exclusively by BINDING INDIVIDUAL ARBITRATION rather than in court.

This agreement to arbitrate is governed by the Federal Arbitration Act, 9 U.S.C. §§ 1 et seq., and evidences a transaction involving interstate commerce.

25.3 Exceptions

Either party may: (a) bring an individual claim in small claims court if it qualifies and remains in that court; (b) seek injunctive or equitable relief in court to prevent actual or threatened infringement, misappropriation, or violation of intellectual property rights; and (c) pursue any claim that applicable law prohibits from being arbitrated.

25.4 Arbitration Procedure

Arbitration will be administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules, as modified by these Terms, available at adr.org. If AAA is unavailable or unwilling, the parties will agree on an alternative administrator or a court will appoint one.

The arbitration will be conducted by a single neutral arbitrator.
If your claim is for $25,000 or less, you may elect for the arbitration to be conducted by written submissions only, by telephone, or by videoconference.
Otherwise, any in-person hearing will take place in Lubbock County, Texas, or, at your election, in the county of your residence, or remotely.
The arbitrator has exclusive authority to resolve disputes about the interpretation, applicability, enforceability, or formation of this arbitration agreement, except that a court of competent jurisdiction — not an arbitrator — has exclusive authority to resolve any dispute about the enforceability of the Class Action Waiver in Section 25.5.
The arbitrator may award any relief available in court to the individual party, but may not award relief to or against anyone who is not a party.
The arbitrator’s award is final and binding and may be entered as a judgment in any court of competent jurisdiction.
Fees: AAA’s Consumer Arbitration Rules govern payment of filing, administrative, and arbitrator fees. Where you are unable to pay, or where the fee would be prohibitive compared to litigation, Glide will pay your share of such fees upon your written request, subject to the arbitrator’s determination that the claim is not frivolous.
Each party bears its own attorneys’ fees unless a statute or the arbitrator’s award provides otherwise.
The arbitration and its outcome are confidential except as necessary to enforce the award or as required by law.

25.5 CLASS ACTION AND JURY TRIAL WAIVER

YOU AND GLIDE AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING.

THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON’S CLAIMS OR PRESIDE OVER ANY FORM OF CLASS OR REPRESENTATIVE PROCEEDING.

YOU AND GLIDE WAIVE ANY RIGHT TO A TRIAL BY JURY to the fullest extent permitted by law.

If this Class Action Waiver is found unenforceable as to a particular claim or request for relief, that claim or request will be severed and litigated in court, and the remaining claims will proceed in arbitration. If the Class Action Waiver is found unenforceable in its entirety, the entire agreement to arbitrate in Section 25.2 is null and void as to the claims at issue.

25.6 30-Day Right to Opt Out of Arbitration

You may opt out of Section 25 (Arbitration and Class Action Waiver) by sending written notice within thirty (30) days of the date you first accept these Terms.

Send your opt-out notice to: support@getglideai.com, or by mail to Glide Performance, LLC, Attn: Arbitration Opt-Out, 11515 Topeka Avenue, Lubbock, TX 79424.

Your notice must include: (a) your full name, (b) the email address associated with your Glide account, (c) the date you created your account, and (d) a clear statement that you wish to opt out of the arbitration agreement.

Opting out does not affect any other provision of these Terms and will not adversely affect your account or use of the Services. If you opt out, Section 26 governs.

25.7 Mass and Coordinated Filings

If 25 or more similar demands for arbitration are filed against Glide by or with the assistance of the same law firm or coordinated group within a 90-day period, the parties agree that the demands will be administered in batches of no more than 50 demands, each batch assigned to a single arbitrator, with a single set of filing and administrative fees per batch. The parties will cooperate in good faith with AAA to implement this batching process, and any applicable limitations period is tolled for demands awaiting a batch.

25.8 Severability and Survival

If any part of Section 25 is found unenforceable, the remainder will be enforced to the maximum extent possible. Section 25 survives termination of these Terms and of your account.

26. Governing Law and Venue

These Terms and any dispute arising out of them or the Services are governed by the laws of the State of Texas, without regard to conflict of laws principles, except that the Federal Arbitration Act governs Section 25 and except where a mandatory consumer protection law of your state of residence provides otherwise.

For any dispute not subject to arbitration, you and Glide consent to the exclusive jurisdiction and venue of the state and federal courts located in Lubbock County, Texas, and waive any objection to that venue on grounds of inconvenient forum.

27. Time Limit on Claims

TO THE FULLEST EXTENT PERMITTED BY LAW, ANY CLAIM ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES MUST BE FILED WITHIN ONE (1) YEAR AFTER THE CLAIM AROSE, OR IT IS PERMANENTLY BARRED. Some jurisdictions do not permit shortening of limitations periods; in those jurisdictions, the applicable statutory period governs.

By using the Services, you consent to receive communications from us electronically, including by email, in-app message, and push notification. You agree that all agreements, notices, disclosures, and other communications we provide electronically satisfy any legal requirement that such communications be in writing, consistent with the federal E-SIGN Act.

You may withdraw this consent by deleting your account; we cannot provide the Services without electronic communications. To request a paper copy of any electronic record, write to us at the address in Section 30.

29. Force Majeure

We are not liable for any delay or failure to perform resulting from causes beyond our reasonable control, including acts of God, natural disasters, epidemic or pandemic, war, terrorism, civil unrest, labor disputes, governmental action, internet or telecommunications failure, power outage, cyberattack, or the failure, outage, degradation, or termination of service by any third-party provider, including cloud hosting, payment, or artificial intelligence providers.

30. Notices and Contact

To Glide: Glide Performance, LLC 11515 Topeka Avenue Lubbock, TX 79424, United States

support@getglideai.com — general support, abuse and content reports, legal notices, Notice of Dispute under Section 25.1, and arbitration opt-out under Section 25.6. For legal notices, please use a subject line identifying the matter (for example, “Notice of Dispute” or “Arbitration Opt-Out”).
privacy@getglideai.com — privacy rights requests and consumer health data requests.
dmca@getglideai.com — copyright notices and counter-notices.

To you: at the email address associated with your account, or by in-app notice. You are responsible for keeping your email address current. Notice is effective when sent.

31. Miscellaneous

Entire Agreement. These Terms, the Privacy Policy, the Community Guidelines, and any additional terms presented at the point of purchase or for a specific feature constitute the entire agreement between you and Glide regarding the Services and supersede all prior agreements on the same subject.

Order of Precedence. In case of conflict: (1) Section 18 (Apple terms) as to its subject matter; (2) any feature-specific or promotional terms as to that feature or promotion; (3) these Terms; (4) the Community Guidelines.

Severability. If any provision is held invalid or unenforceable, it will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions will remain in full force.

No Waiver. Our failure to enforce any provision is not a waiver of that or any other provision. A waiver is effective only if in writing and signed by us.

Assignment. You may not assign or transfer these Terms or any rights under them without our prior written consent; any attempt to do so is void. We may assign these Terms freely, including in connection with a merger, acquisition, financing, reorganization, or sale of assets.

No Third-Party Beneficiaries. Except for Apple as provided in Section 18, and the Released Parties and indemnified parties identified in Sections 4, 22, and 23, there are no third-party beneficiaries to these Terms.

Relationship. Nothing in these Terms creates a partnership, joint venture, employment, agency, or fiduciary relationship between you and Glide.

Headings. Headings are for convenience only and do not affect interpretation. “Including” means “including without limitation.”

Interpretation. These Terms will not be construed against the drafting party.

Language. These Terms are drafted in English. Any translation is provided for convenience; the English version controls.

Use of Glide, including workouts, nutrition tracking, social features, and AI-generated recommendations, is at your own risk.